Privacy Policy

Privacy Policy

Introduction

Welcome to https://small-business-insurance-phoenix.livebursts.com (hereafter referred to as “Small Business Insurance Phoenix,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://small-business-insurance-phoenix.livebursts.com
  • All applications, services, and products offered through our platform
  • Any third-party platforms or services linked from our website, which have their own privacy policies and are not covered by this statement

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users
  • Visit and interact with our websites
  • Communicate with us via newsletters, emails, calls, or text messages/SMS

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: Details related to your registration and account creation, such as usernames, email addresses, and passwords.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, policy details, and any associated banking information.
  • Purchase Information: Details about products or services purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication and service improvement.
  • Location Data: Information on your physical location when you interact with our geolocated services.
  • Feedback: Your responses to surveys, feedback forms, or product reviews.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Preferences and interactions related to insurance products and services.

We gather this data through direct user input, automatic tracking technologies, and information provided by third parties.

Cookies

Cookies are small text files placed on your device to enhance user experience and collect analytics. We use cookies categorized as:

  • Strictly Necessary: Essential for navigation and functionality of our services.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Analyzing website traffic and user behavior to improve performance.

Users have the option to manage and control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal obligations. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

Implementing robust security measures is paramount to protecting your data. We employ:

  • Encryption for secure communication and data storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Access controls and regular security audits to safeguard personal information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or solicit personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data, including:

  • Access and rectification of your information.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Objection to the use of your data for specific purposes.
  • Non-discrimination in our services.
  • The right to file appeals or complaints with supervisory authorities.

To exercise these rights, please contact our privacy team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these changes regularly.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via: